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Privacy policy

Effective Date: 1 March 2023


This document is intended to inform you about how Ergéa Group Italia S.p.a. e Medipass S.p.a. processes your personal data (hereafter "Your Data") in accordance with the rules set by the Data Protection Act 2018 and the European Parliament and Council Regulation (EU) 2016/679 of 27 April 2016 relating to the protection of natural persons and the processing of personal data (hereafter "GDPR").


Ergéa Group Italia S.p.a. e Medipass S.p.a.

Via Ilio Barontini, 20

40138 Bologna


Data Protection Officer (DPO)
[email protected]

or concerns about your personal information or require assistance in managing your choices.


We collect personal information you choose to provide, e.g., through registrations, recruitment, applications and surveys, and in connection with your inquiries.

Browsing information

The computer systems and the software responsible for the running of the website collect, in their standard course of activity, personal information whose transmission is implicit in the use of internet communication protocols. 

This information is not collected to be associated with identified users, but it could, through elaborations and associations with the data stored by third parties, allow to identify single users. 

This data category includes: IP addresses or domain names of the computers used by users who access the Site, URL (Uniform Resource Locator) notation addresses of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response and other parameters regarding the user's operating system and computer environment.

This information is used exclusively with the aim of obtaining anonymous information on the website's usage statistics and to ensure the correct running of the website. Such information is destroyed immediately after processing. Such information may be employed to ascertain responsibility in the case of cybercrimes directed towards our website.

Web browser cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Information provided by users

The information you provide by submitting an enquiry via the website the form will be collected and stored in the servers' data storage devices and will be protected by authentication systems.
The optional, explicit and voluntary sending of e-mails to the addresses provided on this website involves the acquisition of the sender's address, necessary in order to respond to requests, as well as of other personal information potentially included in the message.

When you request information or answer queries, please refrain from including personal details of third parties unless strictly necessary.


The personal information you provide when accessing the service is used exclusively to perform the service or provision and is not shared with third parties, unless to comply with legal obligations or if strictly necessary to satisfy user's requests.

Your rights

Once you have provided us with your personal data, you have the right at any moment to obtain confirmation of the existence of personal information and to know its nature and origin, verify its accuracy or request its integration, updating or rectification.

Data subjects also have the right to request the erasure, transformation into an anonymous format or blocking of data processed against the law, as well as to oppose its treatment for legitimate reasons..


Personal data is processed by automatised tools and is stored only for the time which is strictly necessary to pursue the objectives for which it has been collected.

We apply special safety measures to prevent information leakage, illegal or incorrect use and non-authorised access in compliance with the obligation to provide essential safety measures.

In order to provide a complete service, our Site contains links to third-party websites managed by others.
We are not responsible for the errors, cookies, immoral or unlawful content, advertisement, banners or files that do not comply with regulations and disregard our privacy policy.

Changes to this privacy notice

From time to time, we may update and timely post revisions to this Privacy Notice. Any changes will be effective immediately upon the posting of the revised Privacy Notice. If the Privacy Notice changes in a way that significantly affects how we handle personal information, we will not use the personal information we previously gathered in the manner described in the new policy without providing notice and/or obtaining your consent, as appropriate. Minor changes to the policy may occur that will not significantly affect our use of personal information without notice or consent.

We encourage you to periodically review this page for the latest information on our privacy practices.
This Privacy Notice was updated as of the effective date listed above.