Endoscopy Transformation Service

Modernise your service and increase your capacity to meet the growing demand for endoscopy procedures

The proportion of patients waiting more than six weeks for a colonoscopy test was 40% at the end of November 2022.1

With the steady rise in endoscopic screenings in recent years and minimally invasive endoscopic surgeries projected to increase further in the future, many endoscopy departments are facing serious challenges that threaten their ability to meet clinical requirements.

Lack of available capital funding, outdated and insufficient infrastructure, increasing outsourced staffing costs and ageing processes are all critical challenges facing time-poor endoscopy departments. These issues will only become more pressing as screening programmes widen and the population ages.

Our flexible managed services can help NHS and private customers reconfigure their endoscopy and decontamination services to create an environment that enables high-quality, consistent and timely care to endoscopy patients.

Our Endoscopy Transformation Service

We’ve successfully helped NHS customers transform their endoscopy departments to ensure that their present and future clinical needs are met in the most operationally and financially effective way.

We understand that every endoscopy transformation project is different, which is why our approach is never prescriptive. Our flexible, bespoke agreements are designed around your unique needs and restrictions.

With a dedicated team of endoscopy specialists, our goal is to support you in delivering a modern endoscopy service that is trusted, efficient and sustainable. We’ll partner with you to create a high-quality environment that reflects your present and future clinical needs, ensures compliance and delivers an improved patient experience.

We dig deep to understand your challenges and limitations before developing design solutions to improve your clinical environment. Whether that means remodelling and build works or just reconfiguring your existing space, we can help you analyse and redesign existing hospital spaces to anticipate future procedure growth, optimise your endoscopy suite flow and maximise your equipment and suite utilisation.

Our dedicated in-house build and implementation team will work with your estates and clinical departments to plan and project-manage the installation, commissioning and training of all equipment. We’ll implement all associated build works with a focus on increasing capacity and improving the patient experience and clinical environment.

Throughout our consultative process, our team offers expert and vendor-independent advice and guidance on how to solve your most complex challenges. We’ll provide you with detailed comparisons of all your options across key areas, including new build and design solutions, future capacity and capability planning, funding strategies, long-term cost of ownership, clinical capabilities now and potential upgrades pathways, patient throughput and efficiency data, new technology horizon scanning and upgrade pathways and procurement strategies.

Our in-house experts can manage the procurement and installation of all your decontamination and endoscopic equipment to free up clinical time and find cost savings that can be reinvested back into the service.

Our dedicated and skilled team of endoscopy specialists are familiar with JAG and HTM requirements to reduce the burden on your clinical and operational staff and ensure that your solution improves operational efficiency.

Spend less time and make significant savings on selecting, procuring and managing clinical consumables without compromising on clinical choice or vendor-led innovation with our fully integrated consumable management service.

Our expertise in capital assets management will ensure your equipment replacement strategies deliver the appropriate clinical outcomes and cost savings. We also provide an enhanced endoscopy maintenance service with a single point-of-contact Customer Care Centre to performance-manage outsourced maintenance contracts.

Our endoscopy solutions include commercial support to gain approval for improvement plans and part and full funding options to acquire capital assets.

Whether you’re looking for a theatre or surgical management system or want to gain greater visibility with a new inventory management system for clinical consumables, we’ll help you choose, install and integrate the IT systems that work for you.

Our approach to transformation

One size doesn’t fit all – that’s why all our solutions are collaboratively designed around your unique needs and restrictions. Our approach is never prescriptive, and although the process always varies, our partnerships are characterised by several key phases.

We like to do a ‘deep dive’ to determine how our team can support you best. The first step is to take an initial diagnostic of your current service. This helps us identify areas of strength and key areas for improvement. We work in collaboration with your organisation’s management team to map out opportunities and create a strategic business plan and actionable blueprints for transformational change. 

The next step is to present our expert opinion regarding the elements and scope that should be accounted for in your transformation solution. This ensures we can deliver maximum benefits to your organisation in terms of operational and financial effectiveness. We’ll also present bespoke contract KPIs matched to your service and strategy so that you know exactly what to expect.

We take your strategic and clinical objectives and make them happen. Our highly experienced specialists provide a professional, trusted service and impartial advice based on your current and future needs. Our solutions delivery has an unwavering focus on patient outcomes and customer satisfaction.

We know from experience that continuous innovation supports better patient outcomes. For us, evidence-based continuous improvement means tracking and monitoring your data and analytics to assess further areas for improvement, keeping abreast of the latest technological advances and proactively improving operational efficiencies year after year.


Why choose Ergéa?

We believe in enabling the potential of healthcare where it really matters – at the patient interface. When you partner with us, you’ll receive all the support you need so you can focus on delivering better patient care.

  • Receive expert support to plan and deliver your strategic and operational goals.
  • Get what you need – delivered on time and on budget.
  • Optimise your endoscopy suite flow and increase your capacity to meet growing demand.
  • Lower costs and boost efficiencies with our continuously improving managed service.
  • Work with a flexible, vendor-independent provider to get access to the latest interventions and modern technology.
  • Guarantee compliance, improve safety outcomes and ensure consistent care delivery.
  • Reduce cancellations and wait times to improve the patient experience.