Surgical Transformation Service

Optimise your surgical equipment, infrastructure and processes to improve clinical outcomes

We help you proactively manage the entire lifecycle of your biomedical equipment and update your surgical department with the latest technology, systems and infrastructure to ensure that your patients get the best possible care.

We understand the challenges facing surgical departments when it comes to managing their clinical and operational strategy, systems and equipment. Case backlogs are rising, yet surgical units are struggling with a lack of consistent data collection, policies and processes – resulting in longer wait times and lower-quality clinical outcomes.

As technological advances improve the quality of healthcare devices and equipment, it’s essential for surgical departments to keep up-to-date with the latest developments and to phase out obsolete equipment and infrastructure. Meanwhile, ensuring patient safety, minimising risk and managing equipment risk profiles must be key drivers in all surgical equipment decisions.

Our Surgical Transformation Service

Ergéa has helped surgical departments improve the reliability, resilience and availability of their infrastructure and technology. We can help you design and deliver multi-year programmes of investment and improvement and provide the commercial support you need to gain approval for your plans.

Our scale, international reach and in-depth knowledge of established and emerging biomedical technologies inform all our bespoke surgical transformation solutions. Our vendor-independent specialists provide a professional service and impartial advice that is based on your current and future needs.

Although each solution is tailored to your unique requirements, we use proven methodologies to deliver clinical and operational improvement at the lowest possible costs. We can work with you to identify quick wins and long-term plans to increase your efficiency and work smarter – ensuring the most effective use of theatre time and staff expertise so you can focus on delivering better patient care.

We dig deep to understand your challenges and limitations before developing design solutions to improve your clinical environment. Our in-house design team will work with you to optimise your department to maximise staff productivity and enhance the patient experience whilst safeguarding their privacy, dignity and safety.

Our dedicated in-house build and implementation team will work with your estates and clinical departments to plan and project-manage the installation, commissioning and training of all equipment. We’ll implement all associated build works focusing on increasing capacity and improving the patient experience and clinical environment.

We can provide a range of additional specialist support services, including planning and implementation of technology transfers for single departments or whole hospitals, quality management system accreditation, clinical risk management, workflow definition and database enrolling.

Achieve operational and financial efficiencies by utilising our vendor-neutral, impartial and flexible procurement solutions to free up clinical time and find cost savings that can be reinvested back into your surgical service.

Promote current best-practice in medical technology management across your organisation and ensure compliance with the support of our expert team. We adhere to all relevant governance and compliance standards, including NHS Resolution, CQC, DSPT, MHRA, GS1 and Scan4Safety.

Spend less time and make significant savings on selecting, procuring and managing clinical consumables without compromising on clinical choice or vendor-led innovation with our fully integrated consumable management service.

We offer a comprehensive asset management service that includes full life-cycle management of your technologies, including asset tracking (RFiD), availability and replacement planning, performance management, maintenance, user training, decommissioning and disposal. Our asset management solutions can include flexible and bespoke managed maintenance contracts with a single point-of-contact Customer Care Centre for all your surgical equipment needs.

We can help establish and fund a long-term service that standardises surgical equipment where appropriate whilst keeping you up-to-date, efficient and effective. Our solution will fully fund any hospital’s equipment replacement programme, providing you with a flat service charge over the term of the contract that eliminates peaks in capital investment.

Whether you’re looking for a theatre or surgical management system or want to gain greater visibility with a new inventory management system for clinical consumables, we’ll help you choose, install and integrate the IT systems that work for you.

Our approach to transformation

One size doesn’t fit all – that’s why all our solutions are collaboratively designed around your unique needs and restrictions. Our approach is never prescriptive, and although the process always varies, our partnerships are characterised by several key phases.

We like to do a ‘deep dive’ to determine how our team can support you best. The first step is to take an initial diagnostic of your current service. This helps us identify areas of strength and key areas for improvement. We work in collaboration with your organisation’s management team to map out opportunities and create a strategic business plan and actionable blueprints for transformational change. 

The next step is to present our expert opinion regarding the elements and scope that should be accounted for in your transformation solution. This ensures we can deliver maximum benefits to your organisation in terms of operational and financial effectiveness. We’ll also present bespoke contract KPIs matched to your service and strategy so that you know exactly what to expect.

We take your strategic and clinical objectives and make them happen. Our highly experienced specialists provide a professional, trusted service and impartial advice based on your current and future needs. Our solutions delivery has an unwavering focus on patient outcomes and customer satisfaction.

We know from experience that continuous innovation supports better patient outcomes. For us, evidence-based continuous improvement means tracking and monitoring your data and analytics to assess further areas for improvement, keeping abreast of the latest technological advances and proactively improving operational efficiencies year after year.

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Why choose Ergéa?

We believe in enabling the potential of healthcare where it really matters – at the patient interface. When you partner with us, you’ll get all the support you need so you can focus on delivering better patient care.

  • Receive expert support to plan and deliver your strategic and operational goals.
  • Get what you need – delivered on time and on budget.
  • Lower costs and boost efficiencies with our continuously improving managed service.
  • Work with a flexible, vendor-independent provider to select best-of-breed technologies for your department.
  • Guarantee compliance, improve safety outcomes and ensure consistent care delivery.
  • Reduce cancellations and wait times to improve the patient experience.